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6/1/2012 - Best Buy

I was online the other day and read an article regarding Best Buy and the reasons for why they haven't been making any money the past few years.  People are saying that they aren't making nearly as much due to bad customer service or just a lackluster impression in their stores.  Many of the Best Buys went over some minor overhauls, but the differences aren't much and definitely weren't what they needed to get them out of this rut.

From my angle, I believe the issue doesn't have anything to do with Best Buy itself, but the products in which they are carrying.  Sales are down ALL OVER (not just Best Buy), and the main reason for that is the lack of innovation!

Although Best Buy does create their own products.  Most of their products are simply clones of more expensive products.  TV's, DVD Players, etc.  The latest 'innovation' that was created for companies like Best Buy to sell are 3D TV's.  Not only that, but these 3D TV's (although pretty fantastic) aren't necessary and don't really bring to light why someone should spend an extra thousand dollars on something that works just fine without the extra dimension.  Oh, and they came out to the public a little over a year ago.

In the video game area, there were few attempts by Sony (Playstation PSP Go), Nintendo (Nintendo 3DS) and Microsoft (Kinect) to get sales pumping, but the innovation isn't there.  Innovation is moving forward, but it is moving forward very slowly.  Hopefully this years E3 convention has something to show us!

Tags: best buy, nintendo, sony, microsoft, e3


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2/18/2011 - Internet Browsers

I have been in the web industry for MANY years now, and as the years have passed, I have realized more and more that people who surf the web have no idea what they are doing.

Today's post is about Internet Browsers.  A browser is a program that is used on your computer to view web pages.  Many people (even still) use a browser called Internet Explorer.  Another portion of people will use Firefox.  And another portion (even smaller than the prior) use Google Chrome.  All the other browsers out there really don't make too much of a dent, so we won't worry about those.

Let's start out simply, all of these browsers view webpages and all of these browsers have some great and not so great features.  When I was still a computer trainer many years ago, someone was talking to me about this stuff called spyware / adware.  I had NEVER heard of spyware and had no idea what it did.  Most people ended up installing some form of program unknowingly into their browser (usually when surfing adult websites), and the hijacking would then occur.

Now, the problem is, some website's have these advertising banners at the top of the page that come from special advertising networks.  These networks have hundreds of thousands of clients, and the people that generate these banners have been getting very crafty.

With a little programming know-how, these banners can actually spread a virus / spyware / adware into your browser without your knowledge.  The two most susceptible browsers have been Internet Explorer (Microsoft), and Firefox (Mozilla).  Firefox much less susceptible than IE.

So, every few weeks I will get another phone call about a computer running slow, or a virus is installed on their computer or some crazy crap like that.  Regardless, I have become the fixer for all those people that are having computer troubles!  Yay for me!

So, here's what I do.  I do a system restore to about 2 weeks prior to when they think the issue started happening.  I remove all instances of Internet Explorer / AOL / Firefox and install Google Chrome instead.  As it is right now, Google Chrome has not come under fire like the other browsers for many reasons.  Many people don't use Chrome, and Google has some fantastic programmers.

At this point, your computer should run a bit faster and have a lot less problems.

Good luck with that, and if you need anything, just drop me an email.

Tags: internet explorer, microsoft internet explorer, firefox, mozilla firefox, google chrome, internet browsers


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